Privacy Statement - Our Privacy Notice
This notice covers our requirement to provide you with information on how and why we use your data and your rights under the Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR).
Personal / Company Information
This privacy notice tells you what to expect when EVDS collects receives or collects information about or from you.
This includes:
- Information you provide us with by filling in online forms, uploading information to our web platform or via our website.
- Information you provide us with by entering information onto our app platform.
- Information that you provide us with over the telephone, via email or face to face.
The Data Protection Principals
As we are responsible for receiving and holding your information, we have to follow strict rules called the data protection principles. As such, we must make sure that the information provided to us is:
- Used fairly and lawfully in a transparent manner.
- Used for explicit and legitimate grounds only.
- Used in a way that is adequate, relevant and not excessive.
- Accurate and kept up to date.
- Kept for no longer than is absolutely necessary.
- Kept safe and secure.
- Not transferred outside the European Economic Area without adequate protection.
Who Is Responsible For Your Information
EVDS, as the Data Controller determines the purposes for which and the manner in which any data is, or is to be, processed. Data Controllers must ensure that any processing of data for which they are responsible complies with the Act.
Data Retention
The type of contract we enter into dictates the amount of time we retain your personal information for. For the majority of services, we retain records for a period of 3 years after your contract with us expires.
Marketing
If you are an existing customer, we may contact you by email, text, telephone, mail or by other agreed means to keep you up to date about or products or services. In other circumstances, we can only do so with your explicit consent.
In either case, you are able to opt out of receiving such communications at any time.
Security
We are committed to protecting the security and privacy of all personal information which we obtain and hold about you. We employ appropriate technical security measures to protect your personal information and ensure that it is not accessed by unauthorised persons. Information is stored on secure computers, in a locked information centre, and information is encrypted wherever possible.
Where Your Information Is Stored
Information which you provide us with is stored on a computer located in the European Economic Area (EEA). This is necessary in order to process the information and to send you any information you have requested. In addition, if you use our Services while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those Services.
If You Send Us An Email
Any email you send to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.
Use of Data Processors
Data processors are third parties who provide elements of our service for us. We have contracts in place with our data processors. This means that they cannot do anything with your information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.
Your Rights
You have rights which you can exercise in relation to the information we hold about and for you. Please ask us for an explanation of each should you wish to have more information:
- The right to be informed.
- The right of access.
- The right to rectification.
- The right to erasure.
- The right to restrict processing.
- The right to portability.
- The right to object.
- Rights to automated decision and profiling.
Your Right To Access
You have the right to access any information we hold about or from you, and the right to know why that data is being processed, how long it's stored for, and who has had or has access to it.
You will not be charged for us supplying you with this information however we do reserve the right to apply a reasonable fee where requests are deemed excessive.
We will respond to any such request within the maximum time frame allowed of one month.
How To Contact Us
For further information on how your information is used, how we maintain the security of your information and your rights to access the information we hold on you you can write to us, email us, or call us as follows:
Ian Tomson-Smith ian@eagle-view.co.uk